Starlight has kept up with the passers-by and has been struggling for another year. In 2021, the Department of Culture and Tourism of Zhejiang Province will promote the standardization of culture and tourism in a high-quality way, with many highlights in its work: it will participate in the international tourism standardization conference for the first time, promote the experience of Zhejiang culture and tourism standardization to the whole country, and actively explore the reform of digital standards
Today, we make an inventory of the top ten highlights of Zhejiang’s culture and tourism standardization in 2021.
Highlight 1: Attended the International Tourism Standardization Conference for the first time
On June 2, two experts from the international standardization research team selected by Zhejiang participated in the annual meeting of the ISO Technical Committee on Tourism and Related Services (ISO/TC 228) for the first time on behalf of China and delivered a speech.
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Highlight 2: strive for the establishment of international tourism standards on behalf of China for the first time
On November 19, 2021, the proposal of international standard ISO14785 Tourism and Related Services – Online and Offline Tourism Consulting Services and Requirements, which was put forward by Zhejiang on behalf of China, was formally established in the International Organization for Standardization (ISO) after three months of voting, and became the first proposal of international tourism standards put forward by China.
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Highlight 3: Entering the Forbidden City to discuss the international standardization of cultural heritage protection
On September 16, appointed by the State Administration of Cultural Heritage, experts were organized to work with the Palace Museum to study the international standardization of cultural heritage protection and explore the feasibility and path of establishing an international technical committee for cultural heritage protection standardization.
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Highlight 4: Promote Zhejiang culture and tourism standardization experience to the whole country
On October 14 and 21, the National Tourism Standardization Technical Committee held an advanced seminar on national tourism standardization and the National Library Standardization Technical Committee’s annual meeting, where they were invited to introduce and exchange the achievements and experience of Zhejiang’s cultural and tourism standardization work.
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Highlight 6: High quality promotion of standard preparation and revision
According to the notice of the National Standards Management Committee and the Ministry of Culture and Tourism, our province will take the lead in formulating and revising five national and industrial standards, including the Service Quality Requirements for Tourist Shopping Places, the Classification of Tourist Restaurant Facilities and Services, the Service Specifications for Public Art Museums, the Service Specifications for Online Booking Platforms for Tourist Accommodation, and the Practice Specifications for Travel Agencies for Students Majoring in Tourism, At the same time, the preparation and revision of 5 local standards, including the Evaluation Specifications for Quality Travel Agencies, will be completed within the year.
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Highlight 7: New mode of innovative standard publicity and training
We took the lead in carrying out the publicity and training of “standard cloud classroom” in the country, completed the recording of interpretation videos of six standards, including “Tourism Service Specifications for Picking Experience Base”, “Urban Study Service Specifications”, and “Service and Management Guidelines for Scenic Spots and Villages”, and released them on the official website of Zhejiang Culture and Tourism Standardization.
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Highlight 9: The work of the Provincial Culture and Tourism Standards and Technology Commission leads the province
On February 4, Zhejiang Provincial Market Supervision and Administration Bureau released the report on the evaluation results of the provincial professional standardization technical committee. Zhejiang Provincial Culture and Tourism Standardization Technical Committee stood out in the annual evaluation of 67 provincial professional standardization technical committees in the province, and won the first place with excellent results.
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Highlight 8: Carry out evaluation of standard implementation effect
Take the lead in carrying out the Research on the Evaluation of the Implementation Effect of Local Standards for Culture and Tourism in Zhejiang Province, organize experts to continuously carry out the evaluation of the implementation effect of the standards, and form a closed loop for the implementation of the standards.
Highlight 5: Carry out forward-looking research on cultural and tourism standardization
Experts were organized to carry out forward-looking research projects such as Research on the Standardization of European Countries’ Culture and Tourism, Tourism Standardization Boosts the Construction of the “the Belt and Road”, Research on the Evaluation of the Implementation Effect of Zhejiang Provincial Culture and Tourism Local Standards, and Research on Zhejiang Provincial Culture and Tourism Standard System was awarded the “2020 Excellent Research Report on National Culture and Tourism System” by the Ministry of Culture and Tourism.